Privacy Policy

Last Updated: August 2026

At Plumbstar Gas (Gas Safe Reg: 953221), accessible from plumbstargas.co.uk, protecting the privacy of our local clients and visitors is one of our main priorities. This Privacy Policy document outlines the types of information collected and how we use it in accordance with UK GDPR laws.

1. Information We Collect

When you request a quote, schedule a service, or contact us regarding boiler repairs and plumbing, we may collect personal information including:

  • Your Name
  • Contact details (Telephone number, email address)
  • Service address and postcode
  • Details regarding your heating system or plumbing emergency

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our plumbing, heating, and gas services.
  • Respond directly to your inquiries and emergency service requests.
  • Send invoice details, booking confirmations, and Gas Safe compliance records.
  • Improve site functionality and user experience.

3. Data Protection & Sharing

Plumbstar Gas will never sell, rent, or trade your personal details to third parties. We only share necessary data with authorized personnel or regulatory bodies (such as the Gas Safe Register) when strictly required for service certification or legal compliance.

4. Cookies

Like most commercial websites, plumbstargas.co.uk uses basic cookies to store visitor preferences and optimize site responsiveness. You can choose to disable cookies through your individual browser options.

5. Your Rights Under UK GDPR

You have the right to request copies of your personal data, request corrections to inaccurate information, or request the erasure of your personal details from our active booking records.

6. Contact Us

If you have questions about this policy or your personal data, contact us at:

  • Email: info@plumbstargas.co.uk
  • Phone: +44 7412 381264
  • Address: